Facial Treatment Policy

This policy outlines important information regarding our facial treatments. Please read it carefully before booking or attending an appointment.

Consultations and Client Information

Before any facial treatment, clients are required to provide accurate and complete information about their health, skin condition, allergies, sensitivities, and any relevant medical history. This helps us ensure treatments are suitable and safe. If any information changes between visits, it is your responsibility to inform us prior to your treatment.

Nature of Our Treatments

All treatments offered are holistic, natural, and non-invasive, including Japanese face and neck massage. Our work is primarily manual and focuses on face and neck massage techniques designed to support relaxation, circulation, and overall skin vitality. Each session is approached with care and intention and adapted to respect the natural rhythm and individual needs of the body.

Our services are intended for relaxation, skin wellness, and general self-care only. We do not diagnose medical conditions or provide medical treatment, and our facial treatments are not a substitute for medical care or medical advice.

If you have any medical condition, are under medical treatment, or have concerns related to your health, we recommend consulting your doctor or healthcare professional prior to your appointment. It is also important to inform us of any relevant conditions, allergies, or sensitivities before your session so the treatment can be adapted safely and appropriately.

Your comfort, safety, and well-being are always our priority.

Contraindications

Some conditions may prevent or limit treatment, including but not limited to:

  • Active skin infections, rashes, or open wounds
  • Recent cosmetic procedures
  • Certain medical conditions or medications
  • Pregnancy (some treatments or techniques may need to be adjusted)

If a treatment is deemed unsuitable on the day of your appointment, we reserve the right to refuse or modify the service.

Results Disclaimer

Results vary from person to person and depend on individual skin type, lifestyle, and consistency of care. We do not guarantee specific results from any treatment.

Outcomes evolve individually and are shaped by each person’s skin type, intrinsic and extrinsic factors, lifestyle, environment, and consistency of care over time.

Aftercare Responsibility

For optimal results, it is important to follow the aftercare guidance provided during your treatment. Post-treatment care supports the skin’s balance, comfort, and long-term response.

Individual results may be influenced by lifestyle, environment, and consistency of home care. Clients are encouraged to follow recommended routines and product usage to maintain and enhance the benefits of their treatment.